Our Return Policies
Holiday Return Policy
Eligible purchases* made between November 1, 2021 and December 31, 2021, may be returned or exchanged** up until January 31, 2022.
*Purchases made as part of our Black Friday/ Cyber Monday or Warehouse Sale promotions are not eligible for our Holiday Returns Policy.
**Purchases with 20% or more discount are available for exchange or store credit. Warehouse Sale purchases are final sale - no refunds or exchanges.
Sale and Last Call
For sale items with a 20% or more discount or items purchased from our Last Call section, you may exchange for another item or store credit. All items purchased as part of the Knix Warehouse sale are final sale, meaning that no returns, exchanges or refunds can be accommodated.
Bras, Tops, Underwear, Shapewear, Masks, Reusable Pads and Leakproof Nursing Pads
All Knix Bras, Underwear, Tops (including Bodysuits), Shapewear, Masks, and Pads are eligible for return or exchange within 30 days of delivery. We want to make sure you can give your new Knix products time to mold to your shape and get comfortable. Do what you want to do in them, and wash them as much as you like. If you find the fit still isn’t right, message us to get a personal fit consultation before returning for the right size.
Eligible for a return or exchange within 30 days of delivery and with original sanitary strip and tags attached.
Clothing items include Leggings, Sweats, T-Shirts, Socks and Sleepwear. These items are eligible for return or exchange within 30 days of delivery. However, these items need to be unworn with the tags still attached to qualify for a refund or exchange.
The following are not eligible for refund or exchange
- Gifts with Purchase
- Original Shipping Fees
- Egift Cards
- Items purchased by third party sellers